HSK 3 · Dialogue

Returns and exchanges

退换货

Read the conversation line by line. Each word links to its dictionary entry, and the English translation stays below the pinyin.

10 speaker turns · 18 unique words · editorial HSK 3 grouping

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nín hǎo，wǒ xiǎng tuì yī xià zhè jiàn yī fu。

Hello, I'd like to return this item of clothing.

qǐng wèn yǒu shén me wèn tí ma？

What seems to be the problem?

wǒ zuó tiān mǎi de，huí jiā yí shì，fā xiàn tài xiǎo le。

I bought it yesterday, and when I tried it on at home, I found it was too small.

nín dài xiǎo piào le ma？

Did you bring the receipt?

dài le。kě yǐ huàn yí jiàn dà yī diǎnr de ma？

Yes, I did. Can I exchange it for a larger one?

kě yǐ。bù guò zhè ge yán sè méi yǒu dà hào le。

Sure, but we don't have larger sizes in this color anymore.

nà néng tuì qián ma？

Then can I get a refund?

kě yǐ。qǐng shāo děng，wǒ bāng nín bàn yī xià。

Yes. Please wait a moment, I'll process it for you.

xiè xie。

Thank you.

bù kè qi。xià cì mǎi zhī qián kě yǐ xiān shì yī xià。

You're welcome. Next time, you can try it on before buying.

Grammar focus

退/换有什么问题发现太小了带大一点儿的不过能……吗先……再……（隐性）办一下

Tags with a page link to a full grammar note. Lexical tags are editorial aids.

Words in this dialogue